The Jim Terrian Award is an internal award that recognizes LMAS District Health Department staff for their dedication to public health and customer service. The award is in honor of Dr. Jim Terrian, current LMAS Deputy Medical Director, who has worked in public health for 53 years and continues to work to create healthy communities. He is a role model of customer service, dedication, and kindness to all LMAS staff.
By thanking LMAS staff and sharing your experience, LMAS continues to recognize and celebrate outstanding individuals who push our agency to a higher standard of excellence.
Jim Terrian Award

Honoring Local Health Department Employees for Exceptional Customer Service
Babette Harris
Alger County
Babs is amazing at her job and always makes sure to get me whatever answer or help I need.
March 20, 2025
Jamie Rushford
Luce County
Jamie Rushford has been amazing coming into my class for the past several years to teach Health Education. She does amazing working with the kids, and they always enjoy her visits and lessons. She does a great job getting to know the students during the times she sees them and works hard to make sure they are engaged in the lesson and understanding the importance of the content. She has been a huge asset to their educational experiences. Jamie has also been incredibly flexible, especially with how many sick days and snow days we have had this year. She has worked hard to make sure she can come in to get all of the material covered that she needs to despite schedule changes and school closures.
March 3, 2025
Lori Autterson
Luce County
I enjoyed talking with Lori Autterson. She immediately took ownership of my inquiry. She found some older paperwork pertaining to my property. When the information did not include information that I requested, she looked deeper into the issue and followed up after our conversation. She then sent me an email explaining what she had found.
I totally appreciate her quick and thorough response. It was a refreshing experience.
February 25, 2025
Chelsea Schummer
Mackinac County
Chelsea provided excellent service.
February 12, 2025
Lisa Flatt, Laura Gribbell,
and Lori Gelinas
Luce County
Excellent service!
January 2025
Lisa Flatt and Lori Gelinas
Luce County
Lisa was very helpful and informative and helped me with insurance. Lori explained things well and was very pleasant. Lori made me feel comfortable with getting a shot.
January 2025
Lisa Flatt and Lori Gelinas
Luce County
Lisa and Lori are amazing, caring people who treat us with dignity and respect. WIC has been made easy by them.
January 2025
Rachel Ryan
Alger County
Rachel was wonderful! She connected to the kids and they looked forward to her coming every time! She taught the information well and related it to their lives. The class and I loved having her in the room.
January 16, 2025
Rachel Ryan
Alger County
Rachel Ryan was great to work with. She did a great job of communicating and working with my schedule.
January 16, 2025
Rachel Ryan
Alger County
Ms. Ryan taught my 4th grade BOTVIN class. She was so awesome in many ways. She diligently worked around snow days, Christmas presentatios and the like. She was always patient and kind when we had to reschedule again and again. She was a wonderful colleague-always on time. The kids adored her!
January 16, 2025
Jamie Rushford
Luce County
Jamie Rushford was very thorough, and the kids respond to her well.
January 15, 2025
Babette Harris
Alger County
Babette always takes the extra step to ensure the service provided is professional, friendly, and helpful. She is wonderful with the kids and clear about the programs.
December 2, 2024
Lori Autterson
Luce County
Lori is fantastic to work with!!
November 7, 2024
Sean Clark
Luce County
We appreciate how Sean treated our situation, since it is so late in the season.
October 31, 2024
Lori Autterson and Faith Gaubault
Luce and Mackinac County
Lori and Faith were both very personal, professional, and responded very quickly when I had questions, 10/10.
October 31, 2024
Josh Mickelson
Schoolcraft County
Thank you, Josh, for providing exceptional customer service.
October 11, 2024
Lori Autterson
Luce County
Lori Autterson demonstrated exceptional customer service, going above and beyond to assist me with my inquiries and concerns, always providing clear explanations and timely follow-up. Lori was patient and professional and created a positive experience for me. Thanks Lori!
October 9, 2024
Faith Gaubault Mackinac County
Thank you, Faith, for providing exceptional customer service.
October 9, 2024
Rebecca Weber
Schoolcraft County
Rebecca Weber is always prompt and thorough in her job showing a level of excellence.
September 28, 2024
Rebecca Weber
Schoolcraft County
Becky Weber in the Manistique LMAS Health Department office was fantastic.
September 27, 2024
Becky Weber
Schoolcraft County
Becky Weber was extremely helpful. She was quick to return calls and provide information that helped to resolve my informational inquiry.
September 24, 2024
Josh Mickelson
Schoolcraft County
Josh did respond quickly, and I received my request within a week.
September 13, 2024
Lori Autterson
Luce County
Lori Autterson was very helpful, professional, and knowledgeable.
September 12, 2024
Lori Autterson
Luce County
I called the Newberry office, left my name, phone number and a brief description of why I was calling. Lori Autterson returned my call. She was very courteous and seemed to easily help me.
September 4, 2024
Evanne Lehrke Mackinac County
I had all respect for Evanne
I knew right from the start that she knew her job.
September 2024